Yanmar America receives Global Customer Service Awards

Three members of Yanmar America’s customer service team have been awarded for their outstanding results at the Yanmar Global Customer Service Awards, held in Kobe, Japan. Emily Kinney, Brad Krueger and David Long were recognized for their exceptional contributions to the company and its customers.

“These three embody the spirit of excellence and dedication that we strive for at Yanmar America,” says Dustin Graham, manager, customer tech support, Yanmar America. “They consistently go above and beyond to solve problems and put our customers first, and we are thrilled to see them recognized for their hard work.”

Details on the three award winners, from the company:

Emily Kinney – “Her ability to solve problems, particularly with the company’s systems, has made her the go-to person within the company. Her commitment to improving and finding solutions for customers is a testament to her dedication and expertise.”

Brad Krueger – “His customer-centric approach has been instrumental in building strong relationships between the customer, the dealer, and Yanmar America. By putting the customer’s needs first, he is creating loyal customers for life.”

David Long – “His values and dedication to excellence make him an asset to the team. He consistently fosters teamwork and works to achieve the best results possible.”

The trio traveled to Yanmar’s Customer Service headquarters in Japan to receive their awards.

Yanmar America Corporation is located in Adairsville, Georgia, and is the regional headquarters of Yanmar Holdings Co., based in Osaka, Japan.