Bob Clements International
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Book Review: The Dealership Equation, by Sara Hey
In her new book, “The Dealership Equation,” Sara Hey delivers practical tips, tested theories, and real-world examples to help retail…
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News
BCI, Kress partner on ‘Dealership of the Future – Battery Powered’ webinar
Bob Clements International (BCI) is partnering with Kress to offer a free webinar titled “Dealership of the Future- Battery Powered.”…
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News
Bob Clements International launches new virtual sales training program
Bob Clements and Sara Hey Bob Clements International (BCI) has announced a new virtual sales training program, “Dealership Sales Training…
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News
Parts: Add the Extra Five Percent
By Sara Hey When you think about your biggest parts customer who comes to mind? Is it a company that…
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News
Bob Clements Offers ‘How to Run a Parts Department’ Free Webinar
Bob Clements International, the dealership-training and development organization, has announced a free webinar titled “How to Run a Parts Department.”…
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News
Service Department Challenge: What’s the Value of One Hour?
by Sara Hey Over the last few years, I’ve been sharing weekly dealership challenges on my Instagram account (@sarahey1). The…
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News
‘How to Run a Service Department’ Webinar from Bob Clements International
Bob Clements International (BCI) will offer a free webinar on February 18, 2022 (11:00 a.m. CST) on the topic of…
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News
Five Signs that an Employee is Holding You Hostage
By Sara Hey Have you ever been in a situation where you were so deep in the day-to-day issues of…
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How to Create an OPE Marketing Budget that Actually Works
By Sara Hey What does a marketing budget look like for an OPE dealership? If you’re like most people I…
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Hiring for Your Dealership’s Parts Department
By Sara Hey Not just anyone can be picked up off the street and be placed at the parts counter.…
