GIE+EXPO offers new High-Performance Service Department

 In its never-ending quest to provide maximum value for outdoor power equipment dealers, the Green Industry and Equipment Expo (GIE+EXPO) recently announced that it is launching a new feature that is sure to be a big draw at this year’s show Thursday, Oct. 29, through Saturday, Oct. 31, in Louisville.

If you enjoy reading the monthly articles written by Bob Clements, president of Bob Clements International Inc., in OPE and would like to learn how to improve the efficiency and profitability of your service department, then you won’t want to miss the new High-Performance Service Department at GIE+EXPO. (For a downloadable digital brochure, visit

 This how-to pavilion — which will be a collective effort of Bob Clements International and several exhibitors, including OPE — will simulate a highly efficient service department and include the following:

Two large service bays plus service areas for riding equipment and walk-behind and handheld equipment
A staging area and wash bay
An example of an outdated service department bay showing “what not to do”

In addition, another area of the pavilion will allow the sponsors — Ariens, Cub Cadet, Husqvarna, Hustler Turf Equipment, Stens and Stihl — to showcase their best service practices. Service lifts will be supplied by Heftee Industries and computers by Ideal Computer Systems.

Bob Clements International will provide training and tours of the pavilion. This highly regarded consulting company helps dealers throughout North America improve their processes and profitability through technician and service department efficiencies. The training sessions will be Thursday and Friday afternoons and Saturday morning. The topics will be as follows:

How to Create Your Own Flat-Rate and Menu Pricing Program
The 4 Keys to Creating a Technician Compensation Package that Works
Five Easy Steps to Finding and Hiring the Right Technicians for Your Shop

“The new High-Performance Service Department will add value for dealers at GIE+EXPO,” said Warren Sellers, show director. “Dealers should expect to go home armed with the knowledge that can help move their service departments to a new level of profitability.”

Pre-registration for a three-day pass to GIE+EXPO is $10 per person. The trade show admission for those who register onsite will be $50. To pre-register online or for more information, visit or call Sellers Expositions at (800) 558-8767 or (812) 949-9200.

GIE+EXPO, which is the 14th largest trade show in North America, is sponsored by the Outdoor Power Equipment Institute (OPEI), Professional Landcare Network (PLANET) and Professional Grounds Management Society (PGMS).

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