Briggs & Stratton announces 2010 Distributor of the Year

 


Pictured from left to right are Philip Cook, vice president, Sedco; Doug Dougherty, senior director of distributor support, Briggs & Stratton; Frank Manno, president, Sedco; Bill Reitman, senior vice president of business development and customer support, Briggs & Stratton; Debbie Allen, distribution sales and service manager, Briggs & Stratton; and Brian Heck, director of operations, Sedco.


Briggs & Stratton Corporation announced the winner of its 2010 Distributor of the Year award was Sedco, Inc. Bill Reitman, senior vice president of business development and customer support for Briggs & Stratton, presented the award to Frank Manno, president of Sedco, Inc., at GIE+EXPO 2010.

“This award recognizes the highest level of service provided in several metrics that we track throughout the year,” said Doug Dougherty, senior director of distributor support for Briggs & Stratton. “Some of the metrics we feel are critical to the success of our organization and are important to our service dealer organization are high fill rates, next-day delivery, training and technical support. Also, we track the metrics of the territory sales & service managers who successfully implement factory sales and service programs, and much more. We mutually set minimum standards and track performance throughout the year with each of our distributors. I am proud to say that we had several other distributors who excelled this year, and were also deserving of this award. It is the goal of Briggs & Stratton and the Independent Distributor Network (IDN) to continually strive to improve and offer world-class service support.”

Headquartered in Pendergrass, Ga., Sedco is a member of Briggs & Stratton’s IDN network.

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